Services
The website, handled.
Monarch builds, launches, hosts and manages professional websites for businesses that don't want to deal with the technical work. You tell us about the business; the website, the hosting, the domain and the updates are ours.
01Website System
One service. Everything a business website needs.
Everything on this card is built and in use today: the website, the inquiry form that sends every inquiry to your email, the hosting and domain connection, and the maintenance that keeps it all running.
Website System
The website, built and managed for you.- Professional website designed around your business
- Mobile responsive design
- Contact & inquiry form — every inquiry sent to your email
- Domain connection and setup
- Setup and launch
- Hosting
- SSL and security
- Technical maintenance and support
- Up to 2 minor content updates a month
- The setup fee covers
- The design and build of a professional website for your business, mobile responsive layout, a contact and inquiry form that sends every inquiry to your email, domain connection and setup, and the launch itself.
- The monthly fee covers
- Hosting, SSL and security, technical maintenance, support, and up to 2 minor content-update requests per billing month — text, photos, hours, phone or email, service wording and similar small edits. Unused requests don't carry over. New pages, redesigns, major layout changes and new features are quoted separately before any work starts. Starts once your website is ready to go live.
02How it's built
The standards every site is held to.
The engineering commitments behind the Website System — the part of the work you never see, and the part that decides whether the site is still fast, findable and working in two years.
- Professional website designed around your business, mobile-first
- Contact & inquiry form — every inquiry sent to your email
- Domain connection and setup — your domain stays yours
- Performance budgets, measured against Core Web Vitals before launch
- Built and tested to the WCAG 2.2 AA accessibility standard (a standard, not a certification)
- Technical search foundation, with your Google Business Profile linked from the site
- Hosting, SSL, setup and launch
- Your domain, business information and content stay yours
- Technical maintenance and support, with up to 2 minor content updates a month
Most websites are ready within 1–2 weeks after we receive everything we need from you — an estimate, not a guarantee.
Read the full specification03Optional add-on
AI assistance that works around the clock.
Give visitors a convenient way to ask questions, explore your services, and request help—even outside business hours. Monarch AI Assistance adds a business-trained AI chat assistant to your website.
There is no AI chat on this website, and no AI provider receives anything from visitors to it.
Monarch AI Assistance
Optional add-onAdded to your Website System. Quoted individually and agreed with you before setup. Nothing is billed automatically, and your Website System price does not change.
- AI chat on your website, available around the clock
- Answers common questions from the business information you provide
- Helps visitors explore your services and ask for help
- Can ask visitors for their contact details, if you want it to
- Your business's name, colours and knowledge, where the provider supports it
- AI phone answering
- Text messages (SMS)
- CRM integration
- Automated follow-up sequences
- A live person answering chats
- Any guaranteed number of inquiries or sales
- Provided through a third-party AI chat provider. Monarch sets it up and manages it; Monarch does not build the AI itself.
- Set up after you order it: Monarch configures the assistant with the business information you supply, then adds it to your website.
- Subject to the provider's availability and features. Monarch confirms the details and the price with you before anything is set up or billed.
What's coming next
Monarch starts with the website.
We're building toward a broader set of automation and AI tools that businesses can add as their needs grow — handling the enquiries a website produces, keeping a customer record, and taking on more of the follow-up. Apart from the optional Monarch AI Assistance chat add-on, none of it is available yet: no CRM, automated follow-up, phone answering or text messaging. When a tier is real it will be priced and published the way the Website System is today, and not before.
- 01
Website System
Available todayA professional website designed around your business, launched on your domain, and hosted and maintained by Monarch.
- 02
Growth System
Planned · not available yetThe website, plus tools for handling the enquiries it produces — capture, follow-up and a simple customer record.
- 03
Business System
Planned · not available yetThe full system: website, customer record, AI communication and automation across the customer lifecycle.
Get started
Ready for a website that represents your business?
Tell us about your business and we'll show you what Monarch can build.